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Latest news | Supporting Southsiders during the COVID-19 outbreak

Latest news

Supporting Southsiders during the COVID-19 outbreak

Whilst the COVID-19 coronavirus outbreak is ongoing, it is extremely heartwarming to see many people willing to volunteer their support, and organisations and businesses playing their part to help people - particularly the vulnerable. for the vulnerable

The Scottish Government has set up a new national helpline is being set up to provide essential assistance to those who don’t have a network of support but who are at high risk of contracting COVID-19. The helpline – 0800 111 4000 – will initially operate during core working hours of 09:00 to 17:00 while plans are developed and implemented to extend it to operate for a longer period each day.

There are also volunteering opportunities.

Before offering your support, please ask yourself "Am I well enough to help?" and "Will I put others at risk if I do?". It is imperative we remain safe and healthy, and follow the stay at home guidance.

Organisations and community groups across the Southside are seeking volunteers at the crucial time to help support logistics, distribution and other key aspects of their workings so that they can reach vulnerable groups.

Please check with local Southside groups or go to Ready Scotland should you want more information.

The Glasgow Helps website, Southside Self Isolation Support website and it's Facebook page are great place to support those self isolating. Should you be able and willing to help out, please get in touch with them.

If you are looking to reach people who may not have access to internet, please contact local groups and organisations to see how you can help.

Several supermarkets have adapted their opening hours and also support elderly and vulnerable people. The current initiatives are:

  • Tesco - Monday to Saturday: 8am - 10pm. Sunday: 10am - 4pm. Also introduced a special shopping hour for its workers and NHS staff on Tuesdays and Thursdays.
  • Asda - Monday to Saturday: 8am - 10pm. Sunday: 10am - 4pm. The supermarket will also be prioritising NHS workers in larger stores every Monday, Wednesday and Friday from 8am to 9am.
  • Sainsbury's - Monday to Saturday: 8am - 10pm. Sunday: 10am - 4pm. 8am to 9am is dedicated to vulnerable and elderly shoppers every Monday, Wednesday and Friday. NHS and social care workers are also able to access the stores between 7.30am and 8am from Monday to Saturday before the store opens to other members of the public.
  • Aldi - From Monday to Saturday, the German supermarket chain will be open between 8am and 10pm. Sunday opening hours remain the same - 9am to 6pm in Scotland. Vulnerable and elderly shoppers are able to access stores 30 minutes before opening from Monday to Saturday.
  • Lidl - Most opening hours remain unchanged, but some local stores may be operating different times to deal with the crisis.
  • Iceland - Each day, elderly shoppers can now visit during the first hour to get their shopping first. The final hour of trading Monday to Saturday will also be for NHS staff only.
  • Morrisons - The supermarket has introduced an NHS hour at all of their stores every day, Monday to Saturday from 7am to 8am. Stores across the UK will now open from 7am until 10pm, Monday to Saturday, and 9.30am to 4pm Sundays
  • M&S - Vulnerable and elderly people have priority for the first hour of trading on Mondays and Thursdays, while NHS and emergency services workers, as well as health and social care workers have priority during the same time on Tuesdays and Fridays.

Banks part of the Lloyds Banking Group have also set up a dedicated page for customers affected by coronavirus. Santander are also providing a similar service.

Energy company Utilita have dedicated an Extra Care Team to vulnerable customers. They can be reached at 03452 072 000.

Castlmilk Law Centre are still able to provide assistance over the phone. Call 0141 634 0313.

Organisational initiatives and advice

Association of British Insurers - COVID-19 information hub

BBC and DCMS statement on suspending changes to free TV licences for the over 75s

Barclays bank coronavirus help and advice

BETCC (Union) advice to freelance workers

Energy Networks Association - coronavirus response

First Bus Greater Glasgow - Customer and service information

FSB - Advice and guidance for small businesses and self=employed

LGIU - COVID-19 and local Government

Mobile UK - Mobile operators and the coronavirus

NHS Blood Donation - still seeking donors. Please see advice.

Ofcom - Stay connected

Ofgem - COVID-19 advice

ScottishPower information for customers

ScotRail travel information and revised timetables

Sky - Keeping customers connected through COVID-19

Third-sector guidance

Age UK's support and advice regarding coronavirus

Asthma UK - Health advice

Autistica - Resources to help with impact of Coronavirus

Big White Wall - Mental health support

Breast Cancer Now - Advice on coronavirus for people with cancer

British Heart Foundation - Coronavirus: What it means for you

British Liver Trust - Advice for people with liver disease or who have had a liver transplant

Cancer Research UK: Coronavirus advice for cancer patients

Chest, Heart and Stroke: Scotland against Coronavirus

Children's Liver Disease Foundation - COVID-19 advice

#COVIDMessageForAll - Translated UKGov guidance

Crohns and Colitis UK - Advice for people with crohns and colitis

Diabetes UK: advice for people living with diabetes

Energy Action Scotland - energy saving tips

Home Energy Scotland

Kidney Care UK - Advice for kidney patients

Marie Curie: Coronavirus if your affected by terminal illness

MND Association: Coronavirus and MND

MS Society: Coronavirus and MS treatments

NCVO: Guidance for charities

SAMH - Coronavirus and your mental wellbeing

Sickle Cell Society: COVID-19 advice

Social Enterprise Scotland - COVID-19 and social enterprises

Terrence Higgins Trust: Covid-19 and HIV

Educational resources

Given the current school closures, many websites have upped their online learning resources.

BBC Bitesize

British Council - Classroom resources

BT Skills for Tomorrow

Cbeebies Radio


National Geographic Kids

National Literacy Trust - Family Zone

Premier League - Primary Stars


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Tags: health

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